Shipping policy
A luxury fashion brand should have a shipping policy that is clear, reassuring, and easy to understand. Here's a professional version for BOMA DESIGNS:
BOMA DESIGNS – Shipping Policy
Thank you for shopping with BOMA DESIGNS. We are committed to delivering your order safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or new collection launches, processing times may be slightly longer.
Shipping Within Australia
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
We proudly ship to selected international destinations.
Estimated delivery:
- 7–21 business days, depending on the destination and customs processing.
Please note:
- Customers are responsible for any customs duties, taxes, or import fees charged by their country.
- Delivery times may vary due to customs clearance or courier delays.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your parcel's journey.
Delivery Delays
While we work with trusted shipping partners, delivery times are estimates only. BOMA DESIGNS is not responsible for delays caused by couriers, weather events, customs processing, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. BOMA DESIGNS cannot be held responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Need Assistance?
If you have any questions about your order or shipping, please contact our customer support team. We are always happy to help.
Thank you for choosing BOMA DESIGNS—where timeless elegance meets everyday confidence.